Privacy notice for Customers and Contractors
Crystal Clear Data is aware of its obligations under the General Data Protection Regulation (GDPR) and current data protection legislation, and is committed to processing your data securely and transparently. This privacy notice sets out, in line with data protection obligations, the types of data that we hold on you as a Customer to Crystal Clear Data . It also sets out how we use that information, how long we keep it for and other relevant information about your data.
Data controller details
Crystal Clear Data is a data controller, meaning that it determines the processes to be used when using your personal data. Our contact details are as follows: Carl Fitzsimons, MD, Crystal Clear Data , Heath Business & Technical Park, Heath Road South, Runcorn, WA74QX
Data protection principles
In relation to your personal data, we will:
- process it fairly, lawfully and in a clear, transparent way
- collect your data only for reasons that we find proper for the course of your engagement in ways that have been explained to you
- only use it in the way that we have told you about
- ensure it is correct and up to date
- keep your data for only as long as we need it
- process it in a way that ensures it will not be used for anything that you are not aware of or have consented to (as appropriate), lost or destroyed.
Types of data we may process
We might at some point, hold limited types of data about you, including
- your personal details including your name
- your work contact address,
- your email address & contact phone number(s)
How we collect your data
We may collect data about you in a variety of ways and this will usually start when we undertake to enter into a formal contract with you where we will collect the data from you directly, for example, your name, address and other personal details.
In some cases, we will collect data about you from third parties, such as intermediaries who may act as an introducer.
Any contact Personal data is kept in secure files or within Crystal Clear Data HR and IT systems.
Why we process your data
The law on data protection allows us to process your data for certain reasons only:
- in order to perform the contract that we are party to
- in order to carry out legally required duties
- in order for us to carry out our legitimate interests
- to protect your interests
- where something is done in the public interest and
- where we have obtained your consent.
All of the processing carried out by us falls into one of the permitted reasons.
Generally, we will rely on the first three reasons set out above to process your data.
For example, we need to collect your personal data in order to:
- carry out the contract that we may have entered into with you and
- ensure you/ we receive payment as per the nature of the services received.
We also collect data so that we can carry out activities which are in the legitimate interests of Crystal Clear Data. We have set these out below:
- marketing & promotional activity fo Crystal Clear Data .
- making decisions about who to enter into a contract with
- dealing with legal claims made against us
- preventing fraud
- ensuring our administrative and IT systems are secure and robust against unauthorised access and
We must process special categories of data in accordance with more stringent guidelines. Most commonly, we will process special categories of data when the following applies:
- you have given explicit consent to the processing
- we must process the data in order to carry out our legal obligations
- we must process data for reasons of substantial public interest
- you have already made the data public.
We do not need your consent if we use special categories of personal data in order to carry out our legal obligations. However, we may ask for your consent to allow us to process certain particularly sensitive data. If this occurs, you will be made fully aware of the reasons for the processing. As with all cases of seeking consent from you, you will have full control over your decision to give or withhold consent and there will be no consequences where consent is withheld. Consent, once given, may be withdrawn at any time. There will be no consequences where consent is withdrawn.
Criminal conviction data
We will only collect criminal conviction data where it is appropriate given the nature of your engagement with us and where the law permits us. This data will usually be collected at the engagement stage, however, may also be collected during the engagement.
We may process this data because of our legal obligation to our customers who for fair and legal reasons, have insisited on us requesting accurate and lawful questions relating to previous criminal convictions by individuals represented by Crystal Clear Data for the purposes of Crystal Clear Data recruitment or Crystal Clear Data services
We rely on the lawful basis of Uk GDPR legislation to process this data.
If you do not provide your data to us
One of the reasons for processing your data is to allow us to carry out our duties in line with your contract with us. If you do not provide us with the data needed to do this, we will unable to perform those duties eg ensuring you are paid correctly. We may also be prevented from confirming, or continuing with, your engagement with us.
Sharing your data
Your data will be shared with employees within Crystal Clear Data only where it is necessary for them to undertake their duties.
We may share your data with third party partners in order to deliver our stated
service to you.
We may also share your data with third parties as part of a Company sale or
restructure, or for other reasons to comply with a legal obligation upon us.
We do not share your data with bodies outside of the European Economic Area.
Protecting your data
We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such.
Should we share your data with third parties, we provide written instructions to them to ensure that your data are held securely and in line with current data protection requirements. Third parties must implement appropriate technical and organisational measures to ensure the security of your data.
How long we keep your data for
In line with data protection principles, we only keep your data for as long as we need it, which will be at least for the duration of your engagement with us though in some cases we will keep your data for a period after your engagement has ended.
Automated decision making
No decision will be made about you or your organisation solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which might has a significant impact on you.
Your rights in relation to your data
The law on data protection gives you certain rights in relation to the data we hold on you. These are:
- the right to be informed. This means that we must tell you how we use your data, and this is the purpose of this privacy notice
- the right of access. You have the right to access the data that we may hold on you. To do so, you should make a subject access request.
- the right for any inaccuracies to be corrected. If any data that we hold about you is incomplete or inaccurate, you are able to require us to correct it.
- the right to have information deleted. If you would like us to stop processing your data, you have the right to ask us to delete it from our systems where you believe there is no reason for us to continue processing it
- the right to restrict the processing of the data. For example, if you believe the data we hold is incorrect, we will stop processing the data (whilst still holding it) until we have ensured that the data is correct
- the right to portability. You may transfer the data that we hold on you for your own purposes
- the right to object to the inclusion of any information. You have the right to object to the way we use your data where we are using it for our legitimate interests
- the right to regulate any automated decision-making and profiling of personal data. You have a right not to be subject to automated decision making in way that adversely affects your legal rights.
Where you have provided consent to our use of your data, you also have the unrestricted right to withdraw that consent at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so.
If you wish to exercise any of the rights explained above, please contact Carl Fitzsimons, MD Crystal Clear Data , Heath Business & Technical Park, Heath Road South, Runcorn, WA74QX
Making a complaint
The supervisory authority in the UK for data protection matters is the Information Commissioner’s Office (ICO). If you think your data protection rights have been breached in any way by us, you are able to make a complaint to the ICO.
Data Protection Officer
Crystal Clear Data Data Protection Officer is Carl Fitzsimons, MD Crystal Clear Data , Heath Business & Technical Park, Heath Road South, Runcorn, WA74QX