About CCData · Australian-owned since 1990
CCData is an Australian survey and data-processing company. We do the careful, behind-the-scenes work that turns raw supporter survey responses into clean, analysis-ready data — for not-for-profits, charities and NGOs, and for the research and healthcare teams who need the same rigour.
1990
Year founded
35+
Years processing survey data
12,750,000
Survey responses processed
100%
Captured and processed in Australia
What we do
Most clients use more than one. They join up — a survey we programme is captured, cleaned and reported by the same team, so nothing is lost in the handover.
Design, programming and hosting across online, phone (CATI) and paper.
Responses from any channel turned into clean, structured data — including hard-copy forms scanned and keyed in-house.
De-duplicating, correcting and enriching donor and supporter databases.
Analysis-ready outputs in the format your team already works in.
Who we help
Not-for-profits, charities and NGOs are our primary focus — from donor surveys to reply-paid forms. We also support research and healthcare teams who need survey data processed accurately and securely.
Donor surveys, supporter feedback and reply-paid response handling.
Member and stakeholder research where confidentiality is non-negotiable.
Overflow capture, coding and tabulation under your own methodology.
Patient and community surveys processed to a documented chain of custody.
Survey teams needing accurate capture at volume.
Renewal, satisfaction and engagement surveys across mixed channels.
Part of the PFS Group
CCData has combined with the PFS Group, bringing survey and data processing together with donor-response handling, promotional products, warehousing and fulfilment. We capture and process the data; the wider group handles the physical side. For fundraising teams, that means one partner across the whole pipeline rather than several.
We’re a workman-like team. We don’t over-claim, and we don’t dress up data processing as something it isn’t. We do the unglamorous work well: accurate capture, clean data, secure handling, and reporting you can rely on.
Compliance & security
Your information is processed in Australia in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APP 1 to APP 13), with security controls aligned to the ACSC Essential Eight. Read our privacy policy.
Signed before any data changes hands.
Encrypted at rest and in transit, onshore in Australia.
Only the assigned project team touches your files.
Tell us what you’re collecting and we’ll get back within one business day with a clear plan.
or call 1300 858 253